About Us

MOVING YOU WITH EXPERIENCE IN LUXURY

OUR STORY

Exceptional travel experiences require highly personalised service. Our service is centred on you, so what do you like? How do you like it? What gives you that buzz of excitement? What are the experiences that have created your fondest memories so far? We don’t inundate you with off the shelf packages – we take the time to get to know you, to truly understand what you want and create truly bespoke itineraries designed to make your dream a reality.

Proudly a division of Travel Beyond Group since 2001, Escape Beyond draws on the global connections and affiliations that the group are part of to ensure that our clients receive the best rates, benefits and treatment for their luxury holiday.

Managing luxury escapes for some of the biggest profiles in the country we are recognised for our global knowledge and expertise in providing full travel services – with that personal touch to ensure your experience is truly unique to you and yours.

WHY US

Trust, Knowledge and Passion are the core principles at the heart of Escape Beyond. We pride ourselves on being one of the very few travel management companies who continuously maintains a culture and philosophy of delivering high-touch service through high-performing multi-skilled experts. This is the foundation our company has been built upon.

The reason why we have such long-standing, loyal relationships with our customers is because of their trust in us to take away the hassle while creating holidays that truly excite them year on year. Our edge is that we are travellers ourselves and can speak to the experiences we are delivering providing insights into the hidden treasures around the world. Our team works closely with the leading industry suppliers to guarantee we are fully versed in global products and destinations.

We have employed a well travelled, passionate and knowledgeable team of professionals who take great pride in planning and designing amazing travel journeys and ensuring your experience is seamless and unforgettable for all the right reasons.

OUR VIRTUES

Flexible and Hassle Free

We’re here to take the stress out of the trip planning process. You can be as involved as you want, and you are always in control. Everything is tailored to your exact needs and tastes, and we will keep tweaking and adapting until it feels just right.

PERSONALISED ATTENTION

Our expert team take pride in their thoughtful approach to planning your travel. If you already know which hotel and flight you would like to book, we can add value and VIP treatment to the reservation. If you are unsure, we can customise an itinerary to help create your dream escape.

Passionate, Honest Experts

After many years in our industry and after traveling to hundreds of destinations, we have developed a deep knowledge and formed relationships with the most impressive experts in their fields. We pride ourselves on being able to ask the right questions so that you can trust we get exactly what you’re after.

Quality and Service

At Escape Beyond, quality and service go hand-in-hand. We do our utmost to ensure that these two hallmarks are met at every step of your journey. To help achieve these core values, we closely monitor client satisfaction by reaching out for feedback.

We build personal relationships with our clients and we genuinely look forward to hearing all about their trips upon return. We are consistently enhancing our relationships and knowledge so we can find new ways to exceed our clients’ expectations.

Local Expertise

It is vital to us that you have a memorable and authentic experience whilst aboard. In line with the expectations we have for our staff, we select only local ground operators that are friendly, knowledgeable and most importantly, reputable. We work with the best local suppliers all over the world and we rely on them to be an extension of our team.

There for you 24/7

While on your journey, help is never out of reach. We have a team of dedicated & experienced consultants who monitor an inhouse afterhours emergency service. We are there to handle any unforeseen situations.

Legitimacy

Escape Beyond is an insured and fully licensed travel agency. We are part of AFTA, and IATA and we are proudly family owned. As members of various travel industry associations, we are held up to a high level of standards and practices.

PERSONALISED ATTENTION

Passionate, Honest Experts

Flexible and Hassle Free

Quality and Service

There for you 24/7

Local Expertise

Legitimacy

OUR PEOPLE

EMMA-JAYE LANE

GENERAL MANAGER

“Traveling – it leaves you speechless, then turns you into a storyteller.” – Ibn Battuta.

Emma-Jaye thoroughly enjoys working with people to build life changing and memorable journeys. Emma draws on 15 years of experience, the diverse knowledge of her colleagues and industry contacts to ensure that clients are treated to the best experiences on their journeys. Emma has travelled extensively to some amazing destinations and she has stayed at some incredible properties in the past. In more recent years, she has travelled with her young family and has an appreciation and understanding of what extras are required when traveling with children.

CHRIS FELDER

SENIOR LEISURE CONSULTANT

“Travel makes one modest. You see what a tiny place you occupy in the world.”

With over 30 years in the Travel Industry, Chris has an unbelievable amount of knowledge of destinations and product. He has an ability to think outside the box to create air fares for clients that add enormous value. Chris is a huge asset to our team and to any client that is lucky enough to work with him on their travel arrangements.

OUR KEY PARTNERS

We’ve worked long and hard to form partnerships with the finest travel and property providers around the world as well as industry leading authorities and agencies.

Through our partnerships, you’ll find yourself receiving exclusive benefits and getting preferential treatment, while enjoying access to the very best experiences available. At Escape Beyond, nothing is too difficult for our team and we won’t stop working until we’ve gone far beyond your every expectation.

VirtuosoTM is a network of the world’s finest travel products. As a partner to Virtuoso, we have global connections with the best hotels, cruise lines, airlines and tour companies.

The Peninsula Hotels created PenClub to recognise and reward loyal industry partners by providing recognitions for both travel counsellors and our mutual clients.

The Qantas Industry Sales Platinum Club is a reward and recognition program designed to acknowledge our Group for its continued support and commitment to Qantas.

The Mandarin Oriental’s Fan Club is a preferred agency partner program

The Leading Hotels of the World is a collection comprised of more than 400 hotels in over 80 countries, the hotels embody the very essence of their destinations.

Marriott Stars’ prestigious programme ensures clients are given access to value added amenities, extra benefits and personalised service all of which will enhance your stay.

As a Rosewood Elite member, we have received enhanced privileges at Rosewood Hotels & Resorts globally for which you as an Escape Beyond client may benefit from.

Shangri-La Hotels Luxury Circle is the exclusive Shangri-La preferred partner program offering our clients generous
complimentary amenities and VIP recognition and perks at participating Shangri-La hotels and resorts worldwide.

The IHG® Luxury & Lifestyle program is a bespoke, benefit-based program designed for qualified travel agencies who specialise in luxury and lifestyle travel experiences.

As a prestigious member of COUTURE, Escape Beyond are entitled to a range of customised benefits for a uniquely luxurious travel experience for our clients.

Escape Beyond is a proud partner of Creative Cruising. They are Australia’s leading independent cruise wholesaler.

Escape Beyond has been working closely with Expedia TAAP as a Platinum member since the program was launched in 2010.

Escape beyond

Our Client Testimonials

“It has been 25 years that Chris Felder has looked after all the overseas travel for myself, and until 5 years ago, for my late husband and me. We travelled frequently and I still do! Chris is always well informed on hotels that he feels will suit and excellent at sending messages ahead to ensure a good arrival experience. He has gotten to know my preferences a long time ago, so arrangements are easy to make. As some of my travels are a little off the standard Australia / UK / Europe / US circuit, Chris has had to deal bravely with some strange airlines for me. And remain good humoured when their timetables chop and change. It’s always a pleasure to make travel plans with Chris.”

“I have spent almost 35 years working in a PA capacity and have been a client of many different and varied travel agents during that time. My experience with most of them has been underwhelming, to say the least. That is, until, Emma-Jaye Lane came into my world. Fantastic! I have a well-travelled CEO with high expectations and who demands top quality travel experiences and Emma has not let me down. Emma’s extensive global knowledge and extraordinary attention to detail ensures that every trip goes off without a hitch and the feedback from my CEO and his family is always glowing. I have referred many of my colleagues to Emma and they too have been pleasantly surprised with the high level of service from the Escape Beyond team. Highly recommended!”

I have used the travel advisory services of Travel Beyond Group since 2007 for both personal and business travel on many occasions. The longevity of this relationship is a testament to the skill, capacity and expertise that all of the travel advisers who have provided this expert and highly capable services to my family and to my business. The manner in which this work has been undertaken gives one confidence that you will always arrive on time and at the “right” place. The inevitable frequent but necessary changes to travel arrangements must be frustrating to the adviser but are always attended to with good humour, understanding and skill. (A required urgent return from London to Sydney in Wimbledon week is one example) The knowledge that the travel advisers have of destinations in Australia and other parts of the world always provides confidence that every journey, whether it be business, will be a satisfying and wonderful experience. I take this opportunity of thanking all those at Travel Beyond for the many occasions they have provided wonderful holiday experiences and also for the many times they have come to the “rescue”. I have no hesitation in recommending Travel Beyond.